Terms and Conditions
Effective Date: November 1, 2024
Welcome to CarChaser.ca a cutting-edge online platform connecting private sellers and
licensed auto dealers through a 95-minute live auction. By accessing or using our services,
you acknowledge and agree to be legally bound by these Terms and Conditions. If you do not
accept these terms, you must refrain from using our platform.
1. Online Terms
By agreeing to these Terms, you enter into a legally binding consignment agreement with
CarChaser.ca, designating us as your agent to facilitate the sale of your vehicle through
our platform.
2. General Conditions
- You agree to provide accurate, complete, and truthful information about your vehicle.
- CarChaser.ca reserves the right to refuse service at our sole discretion.
- You must be at least 18 years old to use our platform and comply with all applicable
laws.
3. Vehicle Information and Seller Obligations
You are solely responsible for the accuracy and completeness of all information provided,
including but not limited to:
- Vehicle condition (mechanical, electrical, or cosmetic issues).
- Mileage, ownership history, and accident records.
Failure to disclose material facts may result in arbitration, financial penalties, or
reversal of the transaction.
You further represent and warrant that you:
- Hold lawful ownership of the vehicle or have legal authorization to sell it.
- Acknowledge that failure to comply with these Terms may result in CarChaser.ca reversing
the transaction, returning the vehicle, and recovering any exchanged funds.
4. Fees and Pricing
- Sellers must pay a **non-refundable upfront fee of $65 for a CARFAX report.
- CarChaser.ca charges a flat fee based on the vehicle's value, plus applicable HST.
- Fees and charges are subject to change with reasonable notice.
5. Auction Terms
CarChaser.ca acts solely as a facilitator. By using our platform:
- If your vehicle’s reserve price is met, the sale is final and binding.
- Dealers’ bids are irrevocable and binding once placed.
6. Third-Party Tools and Links
The platform may provide access to third-party tools or links, offered “as is” without
warranties. **CarChaser.ca** assumes no liability for third-party content or services.
7. Personal Information
The handling of your personal information is governed by our [Privacy Policy]
8. Disclaimer of Warranties and Limitation of Liability
CarChaser.ca provides services “as is” without guarantees of uninterrupted access, error-free
performance, or specific outcomes.
9. Indemnification
You agree to indemnify and hold CarChaser.ca harmless from claims, damages, or liabilities
arising from:
- Misrepresentation or failure to disclose material facts about your vehicle.
- Breaches of these Terms.
10. Arbitration Policy
Disputes arising from transactions, including undisclosed issues, must be submitted within 5
business days. CarChaser.ca will mediate the dispute, and the resolution may include
compensation or vehicle return.
11. Governing Law
These Terms are governed by the laws of Ontario, Canada. All disputes will be resolved under
Ontario’s jurisdiction.
Privacy Policy
Effective Date: November 1, 2024
At CarChaser.ca, we are committed to safeguarding your privacy. This Privacy Policy explains
how we collect, use, and protect your personal information.
1. Information We Collect
1.1 Personal Information:
- Name, contact details, payment information, and dealer license information for account
setup and transactions.
1.2 Vehicle Information:
- VIN, make, model, year, mileage, and condition for auction purposes.
1.3 Usage Data:
- Information such as IP address and browser details collected during your interaction
with our platform.
2. How We Use Your Information
We use your information to:
- Facilitate vehicle auctions and transactions.
- Improve platform functionality and resolve technical issues.
- Comply with legal obligations.
3. Sharing Information
Your information may be shared with:
- Service Providers: For payment processing and support.
- Dealers: To enable auction-related communication.
- Legal Authorities: As required by law.
We do not sell your personal information to third parties.
4. Data Security
We implement robust measures to protect your personal data; however, no system is entirely
secure, and you acknowledge potential risks.
5. Cookies
We use cookies to improve user experience and monitor platform performance. You can manage
cookie preferences through your browser settings.
6. User Rights
You have the right to:
- Access and update your personal information.
- Request the deletion of your data, subject to legal obligations.
- Opt out of marketing communications at any time.
7. Policy Updates
This Privacy Policy may be updated periodically. Changes will take effect upon posting to our
platform.
8. Contact Us
For questions or concerns, please reach out to us at: